Refund policy

All Floral & Plant sales are final except where we are unable to fulfill the order.

You can always contact us with any questions at carmanflorists@hotmail.com.

Non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), and custom products (such as special orders or personalized items).

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
If we are unable to fulfill an order, we will contact you to discuss appropriate substitutions.  If the suggested substitutions are not acceptable to you, we will issue a full refund on your original payment method.  Please remember it can take some time for your bank or credit card company to process and post the refund too.  

Refunds for giftware 10 days post purchase.  Store credit issued after 10 days.